Join Our Team

COMPANY DESCRIPTION

Amish-owned Miller's Bio Farm is a community of natural farms that offers raw A2 milk and cheese, truly pastured meat and eggs, produce and fermented veggies, real maple syrup and raw honey, and so much more. We are an ecommerce business. All products are sold directly to customers with smooth and easy delivery. Plus, we strive to offer exceptional customer service.

A little more about us:

• We prioritize people and believe they are the greatest assets to any business.
• We believe our work is making a real difference in the world.
• The team is amazing and full of young energy.
• For the right person, this is a huge professional growth opportunity.

The problem? The modern food system is broken. The quality of food has gone down, labels are increasingly confusing, and the security of industrial food is no longer stable. Consumers are paying the price with their dollars and their health.

Why work with us? Join a team passionate about real, nutrient-dense food that can make an impact on people’s lives! Join a faith-based company that provides a wholesome, clean-cut atmosphere, and a family-friendly work culture. Miller's Bio Farm produces the freshest, highest quality food possible with excellent customer service. The Miller's team loves what we do and what we stand for. We are looking for a good match to join our team.

*NOW HIRING*

MARKETING MANAGER

JOB DESCRIPTION

Are you a growth-minded professional passionate about real food and the skills to lead marketing, eCommerce, and customer experience under one mission-driven roof?

Why You'll Love Working with Us

• Mission-Driven Work: We believe nutrient-dense, farm-direct food can change lives, and we work every day to make that possible.
• Passion for Real Food: Our team cares deeply about health, nourishment, and food's role in long-term wellness.
• Faith-Based Values: We operate as an Amish-owned, regenerative farm and live out principles that prioritize integrity, respect, and meaningful work.
• Growing With Purpose: We're not just building a business, we're working toward a healthier future, one family and one delivery at a time.
• Supportive Team Environment: We maintain a respectful, encouraging workplace where team members of all ages feel valued and included.
• Work That Matters: Whether behind the scenes or on the front lines, everyone contributes to offering fresh, high-quality food with exceptional service.

Miller's Bio Farm is a regenerative, Amish-owned farm offering raw dairy, truly pastured meats, and nourishing foods delivered directly to customers. As a faith-based, e-commerce-driven business, we believe in doing meaningful work with integrity—producing the freshest, highest-quality food possible and supporting families with exceptional service every step.

Who We're Looking For:

• Experienced: Brings 3+ years of proven marketing experience and at least 1 year in a leadership role; confident managing eCommerce platforms, writing compelling content, and understanding customer behavior; background in the natural food movement, raw dairy, and holistic health is strongly preferred.
• Growth-oriented & Humble: Driven to succeed while staying teachable, collaborative, and respectful across diverse teams.
• People-smart & Professional: Leads by example with a clean, respectable appearance, courteous communication, and no-nonsense integrity.
• Strategic & Organized: Balances big-picture goals with budget awareness and strong project management skills.
• Detailed & Reliable: Keeps marketing, systems, and teams running smoothly through consistent follow-through and transparent processes.
• Friendly & Encouraging: Creates a welcoming, family-friendly work environment and is a positive role model for younger team members.
• Grounded in Values: Comfortable working in a faith-based setting with an understanding of Christian values and Amish culture.
• Tech-Savvy: Comfortable working across Shopify or similar eCommerce platform, Google Workspace, Facebook Business, Google Analytics, Asana, and CRM systems; experience with Canva and Adobe Illustrator is required. 

Key Responsibilities:

• Develop & execute multi-channel marketing strategies, including email, social, seasonal campaigns, and product launches.
• Oversee & optimize the eCommerce website, CRM systems, and digital customer experience.
• Manage & support a small team of marketing and customer service specialists.
• Ensure customer satisfaction and service excellence across all touchpoints.
• Collaborate with external developers and marketing partners to improve the digital journey.
• Create & maintain accurate, compliant product labels and marketing materials.
• Conduct market research and performance reporting using analytics tools.
• Participate in budget planning and managing departmental financials.
• Support hiring, training, and performance reviews within the marketing and customer service teams.
• Travel approximately 5 times per year for trade shows and related events.

Schedule & Location

We expect this person to work in person on the farm in Quarryville at least 70% of the time. Hours are a bit flexible, with 40+ per week. Some weekends and holiday work may be needed.

What We Offer Our Marketing Manager:

• Salary starts at $80,000 with anticipated earnings up to $96,000
• Eligible for up to 20% annual bonus if company profit goals are achieved 
• Paid Time Off
• Monthly food credit
• Friendly & fun work environment
• Christmas Banquet & Staff Outing
• A mission-driven team that loves what they do and stands behind a shared purpose
• A company committed to the health, well-being, and personal growth of both customers and employees

To Apply

If you're a marketing professional who believes in the power of real, nutrient-dense food and is ready to lead with purpose and excellence, we'd love to hear from you. 

Please email a cover letter explaining why you want this job, a resume, and a portfolio to aaron@millersbiofarm.com.

*NOW HIRING*

Customer Service Representative - Full-Time

JOB DESCRIPTION

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this full-time role, you will be one of our primary points of contact for our valued customers, providing exceptional service and support. You will be responsible for:

• Building close and strong relationships with customers through open and interactive communication.
• Assisting customers with all aspects of their accounts, from navigating the site to helping with order issues such as refunds or cancellations. 
• Providing accurate and comprehensive information about our raw dairy products.
• Effectively resolving customer questions and issues, demonstrating empathy and a problem-solving mindset.
• Going above and beyond to ensure customer satisfaction.
• Attention to detail
• Phone & Computer skills

Schedule:
Monday - Friday, 8:00 AM - 4:30 PM.

One alternating Saturday per month.
After a successful 90-day probationary period, a hybrid work schedule may be available.


Who You Are:

Calm Under Pressure: You can maintain composure and professionalism in challenging or high-volume situations.

Growth Mindset: You are eager to learn, adapt, and continuously improve your skills.

Empathetic & Human: You can connect with customers on a personal level, understanding and responding to their needs with genuine care.

Problem Solver: You enjoy identifying solutions and are resourceful in overcoming obstacles.

Proactive & Inquisitive: You are not afraid to ask questions to gain clarity and ensure you have all the necessary information.

Knowledgeable: You have a foundational understanding of raw dairy products and the Weston A. Price Foundation.

What We Offer Our Customer Service Representative: 

• Starting rate is $20/hr
• Paid Time Off
• Monthly food credit
• Friendly & fun work environment
• Christmas Banquet & Staff Outing
• A mission-driven team that loves what they do and stands behind a shared purpose
• A company committed to the health, well-being, and personal growth of both customers and employees
• After 3 years you'll receive a recliner, and after 6 years you'll receive a cow!🐄

APPLICATION INSTRUCTIONS

Send a cover letter and resume (doesn't need to be fancy) to Nailea@millersbiofarm.com