Confused about our timely order/delivery schedule?

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posted on

August 9, 2019

It can be tricky getting used to ordering food online… and particularly from a small farm. Whether you’re interested in ordering or have already placed an order, understanding the order/delivery schedule is key.

Here are answers to some common questions to help you navigate our farm’s schedule.

When can I place an order?

Anytime.

How many orders can I place at once?

One.

How often can I get food?

The farmer works on a weekly order/delivery schedule.

With home delivery, you can get an order every week.

With group pickup, your schedule may be weekly, bi-weekly, or monthly.

When you choose a delivery option and start shopping on the store, you can easily find the order deadline and pickup/delivery date at the top of every page.

When is the order deadline?

With home delivery, the deadline is every Sunday at midnight.

With group pickup, the deadline will be the Sunday before your next pickup date. This could be every Sunday, every other Sunday, or every 4th Sunday.

When will I get my food?

Your order will arrive 2-6 days after the order deadline. You will see a delivery/pickup date at checkout. This date relates to the delivery option your chose.

And don't worry, we’ll send you a reminder email.

Can I edit my order after I place it?

As long as it’s before the order deadline, yes!

You will not get a confirmation email for changes that you make. Whatever is in your cart on Sunday at midnight is what’s sent to the farmer.

When will my card be charged?

Your card is not charged when you place an order. Cards are typically charged on Tuesday, once the farmer knows exactly what he’s sending. This is most pertinent to those ordering meat.

Let us know if you have any questions. Happy to help!

Farm Updates

Ugh greenwashed labels. What does it take to get ___ on a label anyway?

Not a fan of the confusing, greenwashed labels in store? Yea, me too! And it's especially real for me, because I'm responsible for getting our labels approved with the "powers that be". Here's a little story with a big inside scoop... I made new labels for our bone broth a little while ago. It didn't go as smoothly as planned. Why? I put the little icons about our farming practices on them. They look like this: Yup, despite being 100% accurate and true, they were denied!! We're not allowed to put those statements on our food labels. So, I asked the USDA guy, "What would it take to get those claims on the labels, anyway?" The answer was kinda shocking. First off, there's some guidance on wording. Silly technicalities in my opinion. For example, you can't use the term "No Spray" but you can say "Produced without the use of synthetic pesticides." Or another example is that you can't say "No Routine Antibiotics or Vaccines" but you can say "Raised without routine use of antibiotics or vaccines." Second, the processor needs to update their documents to provide traceability. In other words, they need to document how they make sure the bones for our bone broth don't get mixed up with bones from other farms. I mean, this is pretty simple, especially with small batch foods like ours. But the documentation needs to be meticulous. Drafting it in government-approved language can be time consuming and/or costly. And lastly, once you get the wording and process right, you need proof. This was the real shocker for me: Want to know what proof would suffice for all the claims above? A 2-3 sentence affidavit (AKA a super short letter) signed by all farmers that supply us. That's it!? This lead me to a bunch of questions: What if a company submits a letter from one farmer but actually has other farmers that supply them, too? What if a company changes farmers? Will they submit new letters?What if a company's farmers change their practices in the future? Will they immediately update their labels?Are the "powers that be" checking on this? Is anyone checking on this?Is this why most farms and food facilities don't allow outside people coming in? It seems to me that, if a business isn't doing what the label says, the only way to find out is via a whistleblower. And the only way to make them stop is to take them to court. You know, like what's happening with Vital Farms and their pasture raised egg claim right now. It seems to me that, all that good natural stuff on labels - grass fed, pasture raised, antibiotic free, etc - doesn't mean it's true. Certifications are a little better, but the same kinda thing can be said about those, too. This is why, at Miller's, we choose to NOT sell in stores. No wholesale for us. In fact, we don't even have an on farm store. We only sell directly to our customers via our website. And, we choose to only get certified for what's required. This way, we can make our own natural standards. And, we can provide you will all the info and proof you need. Descriptions, photos, blog posts, test results, and more. So, what do you think? Should we do the affidavit thing to get claims on our bone broth labels? What proof do you need to feel confident in your food choices? I'd love to hear from you. Comment below (no account required - just start typing) or contact us 😊

Should I choose animal rennet or vegetable rennet in my natural cheese?

Let’s take a look at what rennet is and why it’s used in cheesemaking, compare the different types of animal and vegetable rennets, check out the labeling requirements for rennet, and consider the potential health consequences. Keeping all this in mind, Miller’s Bio Farm aims to produce the most nutrient-dense, natural, A2/A2 cheese we can and gives you all the info you need to make the choice that’s best for your body!

Is yolk color is no longer a great indicator of the egg's nutrition?

It used to be true that, if your egg yolks were darker in color, then the better the egg's nutrition. Conscious consumers of the past would look for that deep orange yolk and stray away from lighter yellow yolks. It's sad, but this simply isn't the case anymore. Here's why you can't trust cheap store-bought eggs with orange yolks and need to know your farmer instead.

Confused about our timely order/delivery schedule?

More from the blog

Ugh greenwashed labels. What does it take to get ___ on a label anyway?

Should I choose animal rennet or vegetable rennet in my natural cheese?

Is yolk color is no longer a great indicator of the egg's nutrition?

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Miller's Bio Farm, 523 Valley Road, Quarryville, PA 17566